Washington, D.C. Congresswoman Eleanor Holmes Norton (D-DC) gotten a response on Federal Retirement Thrift Financing Panel (FRTIB) in order to her page stating concerns about the situation the woman constituents try encountering being able to access its Thrift Deals Plan (TSP) account. Into the TSP’s this new on line system, many professionals was forced to change passwords or other account pointers, have a tendency to requiring looking forward to a security password to be delivered by post, that can impede account accessibility to possess days. At exactly the same time, constituents have said they attempted to call this new Teaspoon ThriftLine getting assist, only to be put with the hold for hours on end and you may disconnected.

Given that FRTIB’s response expounds towards transition and you can benefits associated with the new Teaspoon online program, it does not target all the questions We posed inside my page, Norton told you. Nor does it address the difficulties my personal constituents are having accessing their Tsp profile. At exactly the same time, the fresh new effect does not bring information about what the FRTIB arrangements to-do to correct the difficulties. I can continue steadily to look for answers, repairs, and you may responsibility.

An effective recordkeeper getting a precise sum plan accounts for recording all factual statements about package members brands, tackles, efforts, loans, earnings, withdrawals, etcetera

This is as a result on page regarding June 10 saying your own concerns related to the experience Thrift Offers Package (TSP) participants are experiencing toward the new recordkeeper released into the Summer step 1. Continue reading →